ITS Site Index

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-A- About ITS - information about ITS and its units. Academic Computing Newsletter - news and information about information technology at Penn State. Academic Services and Emerging Technologies (ASET) - a unit of Information Technology Services (ITS). Access Account - your digital identity at Penn State, provides access to many IT services. Access Account Password Management - guidance on managing your Access Account password for better security. Access Grid - a suite of tools that facilitates collaborative group experiences over the Internet. Access Security Representatives (ASR) - liaisons between University units and the AIS Security Office. Accessible Web Site Design - considerations, guidelines and resources for accessible web design. Account Information Management System (AIMS) - allows faculty to access financial status of their sponsored project accounts. Accounts Services - information about Penn State Access Accounts and other accounts needed to access University services. ACL Explorer - secure utility that allows control of access to web files and directories. Administrative Information Management System (AIMS) - allows faculty to access financial status of their sponsored project accounts. Administrative Information Services (AIS) - a unit of Information Technology Services. Administrative Information Services (AIS) support center - support for University employees who use administrative (AIS) systems. Adobe Connect Community - Support and forum for users of Adobe Connect, a collaboration tool that includes videoconferencing, application sharing, live polling, chat, whiteboards, and presentations Alerts - advisories on viruses, ITS service maintenance, changes, upgrades, and outages. Alumni Development Information System (ADIS) - a database containing information related to alumni, donors, and memberships. ANGEL course management system - an application enabling instructors to manage course materials, communication, quizzing, and grading from one online location ANGEL Help & Information Guide - searchable instructions on using ANGEL and how to obtain assistance ANGEL Support contact form - online form to submit an ANGEL enhancement request, problem report, or question Antivirus software - how to protect yourself from computer viruses. AskPSU - e-mail redirection tool for web site management. Assistive technology - resources for individuals with disabilities. Audio Conferencing - a service that provides a permanent toll-free 800 conferencing number for on-demand audio conference calls. Automatic e-mail reply message utility - tool for creating an auto-reply that will respond to e-mail received while you're away or unavailable. -B- Backbone, integrated - core network that provides the inter-connection among local networks, all the campuses, and the Internet. Blogs at Penn State Community - Providing support, advice, and help for the blogs at Penn State project Blogs, wikis, and news feeds - learn about blogs, wikis, and RSS news feeds and how they can be used to expand discussion, reflection, and collaboration in a course Building Blocks for Teams - shows how to effectively incorporate teamwork into courses. Business Continuity - ability to maintain citical University services and functions during or after an event which may cause an outage or disruption. Business Intelligence Initiative - an effort to improve delivery of administrative information. -C- Cable location service - for locating underground communications cables at University Park. Cable TV service - installation and maintenance of TV cable service in the departments and colleges at University Park. Calendar service - Oracle Collaboration Suite Calendar, available to University employees and departments. Call Center Services - Penn State's directory assistance and answering services for departments. Campus Downloading - provides information and resources for downloading music. CBS Cluster - high performance environment for running large scale scientific and engineering applications. CD burning - questions and answers about burning CDs. Cellular phone service - low-cost plans for University individuals and departments. Center for Institutional Cooperation Educational Resource Repository (CICERO) - digital educational materials that provide users with the ability to store information about, identify and search for resources. Central ID Repository (CIDR) - contains biographical information used by various University systems. Class lists - instructors can obtain class lists from eLion. Classroom and Lab Computing (CLC) - a unit of ITS that supports labs and classrooms. Classroom reservations - for scheduling events other than courses (provided by the Office of the University Registrar). Co-Location Center - offers centralized machine room environmental conditions and secured physical access for departmental servers. Computer labs, current use - allows you to see how busy any lab on campus is. Computer labs, guide - how to use the student computing labs. Computer labs, help - sources of help in the ITS computer labs. Computer labs, Linux - lab information, locations, equipment, and hours. Computer labs, Macintosh - lab information, locations, equipment, and hours. Computer labs, UNIX - lab information, locations, equipment, and hours. Computer Labs, Windows - lab information, locations, equipment, and hours. Computer repair - listing of phone numbers to vendors offering computer repair. Computer resources - a variety of services and tools for teaching, learning, research, and administrative tasks. Computer Store - equipment and software at low academic prices. Consultation for faculty - consultation available to faculty to help integrate technology into teaching. Consulting and Support Services (CSS) - a unit of Information Technology Services (ITS) that provides Help Desks and other support services to faculty, students, and staff. Content Management Systems (CMS) Report - evaluates Web content management products and practices (University employee login required). Copyright resources - policies and laws pertaining to copyright. Course On-Line Account (COLA) - provides faculty with web space for course development and presentation. Course On-Line Account (COLA), how to restrict access to - how to restrict a course directory so that only the class members can view the contents. Course packet preparation - copyright permissions and production of instructional materials. Course Reserves Services - enables faculty to put books and instructional materials on reserve for students. Crafting Questions for Online Discussions - advantages, strategies, and examples pertaining to online discussions. Cyberplagiarism: Detection and Prevention - helping students to avoid unauthorized copying. -D- Data Warehouse - provides access to institutional data. Database service for courses - allows instructors to request database space for each student in a course. Database service for research and instruction - provides University employees, instructors, and researchers with access to database space. Desktop Videoconferencing - computer-based technology combining both voice and video into an interactive format. Dial-up modem access - a service that enables computer users to connect to network and Internet services using a modem and phone line. Digital Commons - University-wide initiative to help students at all campuses create digital content to enrich their education. Digital Library Technologies (DLT) - a unit of ITS that supports the online University library systems. Digital media, development - support services for the creation of audio, video, streaming, and other digitized media. Document Imaging - digital storage of documents for more efficient retrieval, sharing, and storage. Domain Name Service (DNS) - resolves network names into Internet Protocol (IP) addresses. downloads.its.psu.edu - central repository where students, faculty, and staff can download software commonly used at Penn State. Dynamic Host Configuration Protocol Service (DHCP) - a method for devices to dynamically set network configuration parameters. -E- eCommerce Services - online payment processing technology for University departments. eDocument Distribution Center (eDDS) - a tool that enables the user to access and view reports on the Web. Education Technology Services (ETS) - A blog of news and project information from ETS, part of ITS, with comments welcome Educational Gaming Commons - A community blog where Penn State faculty, staff and students working with educational games and virtual worlds can communicate and collaborate Electronic Integrated Student Information System (eISIS) - provides University employees with a Web interface to student data. Electronic Reserve System - enables faculty to put books and instructional materials on reserve for students. Electronic Theses and Dissertations (eTD) initiative - allows theses and dissertations to be submitted and archived electronically. eLion - provides access to academic records, grades, class schedules, transcripts, financial aid, advising services, and more. E-mail - information and instructions for using e-mail at Penn State. E-mail lifetime address for alumni - a free, lifetime digital identity called Friends of Penn State (FPS). E-Mail tips and strategies for faculty - methods to facilitate communication and help manage e-mail from and to students and others. E-mail with a Plus Sign - allows you to create an almost limitless number of e-mail addresses--all of which get delivered to you. Emerging Technologies - a division of ITS that investigates new information technologies in support of Penn State's mission. EndNote - bibliography management software enables connection with the library catalog and many databases to download citations and more. Enterprise Information System (EIS) - Enterprise Information System, your tool for answering questions about enrollments, admissions and other related University information. Enterprise Service Connection to the Integrated Backbone - a method for connecting Enterprise-wide and Internet services to the Border Router. Entrepreneurial Services - cost-recovery technology products and services in response to the needs of the Penn State community. e-Portfolio - use personal Web space to publish a portfolio online. Ethernet cards - what students need to connect to the residence hall network. Ethical and Legal Use of Digital Media - a guide to using digital media ethically and legally. External resources - a list of IT resources provided by organizations other than ITS. -F- Faculty services - information technology resources helpful to faculty. FAQs - frequently asked questions and answers about ITS services. File backup service - Tivoli Storage Manager (TSM) file backup and archive service. File transfer options - secure options for file transfer. Financial Information Tool (FIT) - client/server tool for performing management functions using IBIS Financial Data. Financial Services - a division of ITS that provides internal financial support services. Firewall configuration instructions - (University employee login required) servers/IP listing for firewall configuration to permit access to University services. Firewalls - recommendations on how to use firewalls for computer security. Forms - central repository for ITS account forms. Forums - presentations on cutting-edge ITS initiatives. Friends of Penn State (FPS) Account - provides a digital identity for people outside of Penn State to access the University's Web-based applications. -G- Generalized Interface - facilitates the exchange of information between differing computer systems through the use of the XML. Google search engine - offers keyword searching of Penn State Web sites. Grade management with Excel - tips and techniques for using Excel to manage grades. Graduate Education and Research Services (GEaRS) - a division of ITS that strives to meet the computing needs of scholars in education and research. -H- Heads Up - updates on ITS initiatives and emerging technologies. Help Desk - walk-in, phone, and electronic consulting services for the University community. Help sources - a list of popular ITS contacts. High Performance Computing Group - a division of ITS that works to empower scholars in their ability to compute and manage data. High Resolution Tiled Display Wall - facilitates visual understanding for problems involving multiple scales or levels of detail. Hours - information about ITS system schedules, maintenance, and outages. -I- IBM RS/6000 Scalable POWERparallel System (SP) - for large scale data handling and computer intensive applications. IMAP Service - allows configuration of IMAP email clients to use SSL for secure connections. Immersadesk - a projection-based virtual reality (VR) facility for faculty and student investigations. Immersive Environments Lab (IEL) - facilitates the effective use of VR techniques in the design arts and other disciplines. Information Privacy and Security (IPAS) - a University-wide mission to enhance the data security practices at Penn State. Information Systems Directory - documents University systems and data repositories. Inside ITS - ITS employee Web site (login required). Instructional Support - information technology resources that can help faculty enrich the educational experiences of their students. Integrated Backbone Services - core network that provides the inter-connection among local networks, all the campuses, and the Internet. Integrated Business Information Systems (IBIS) - the electronic business system used at Penn State. Integrated Business Information Systems (IBIS) FAQ - frequently asked questions and answers about IBIS. Integrated Student Information System (ISIS) - a database containing student information. International Virtual Data Grid Laboratory (iVDGL) - a global Data Grid serving experiments in physics and astronomy. Internet access - how to access Internet services such as the web, e-mail, and networks at Penn State. Internet Explorer 7 Compatibility - a table showing compatibility of ITS applications with IE7. Internet Protocol (IP) Address Assignment - management and assigning of IP address space. Internet Security Scanner (ISS) - a software tool used to identify systems that are susceptible to certain vulnerabilities. Internet2 at Penn State - a testbed for developing advanced Internet technologies. Internet2 K20 Initiative - an effort to bring advanced Internet technologies to all educational sectors. iPhone Community Hub - perspectives and conversations related to the educational uses of the iPhone, observations related to its place in Penn State's Enterprise, and research opportunities iStudy for Success! - student study skills modules that can be incorporated into an ANGEL course or group. IT Fee - academic services funded by the Information Technology Fee. ITS All You - IT resources and services for students. ITS at a Glance - a guide about ITS services for new faculty. ITS Consultants - assist Penn State's colleges, departments and campuses in reviewing their use of ITS services. ITS Knowledge Base - search for answers to technology questions ITS Profile - information about our many services and examples of recently enhanced resources. ITS Progress Report - a summary of significant accomplishments of ITS. ITS the Event - expo showcasing information technology at Penn State. iTunes U, Penn State - use iTunes to access select course materials, lectures, seminars, athletic updates, and other information related to the University -J- Job opportunities in ITS - information about part-time and full-time employment. -K- Knowledge Base - search for answers to technology questions -L- LAN Services - LAN design, installation, modification, and maintenance. Language Interpretation Services - provides access to an interpreter for phone communications. Laser Interferometer Gravitational-Wave Observatory (LIGO) - dedicated to the detection and harnessing of cosmic gravitational waves. Learning with Technology: Tips for Students - practical suggestions for students to effectively use technology in classwork. Legal use of software - guide on legal use of software. Libraries - access to Penn State's library collection and electronic resources. Lightweight Directory Access Protocol (LDAP) - a method for providing directory information. Linux computer labs - lab information, locations, equipment and hours. Lion Surplus - Penn State goods for less. LionShare - an effort to facilitate legitimate file-sharing among individuals and institutions around the world. LION-XE - a high-performance computing cluster. LION-XL - a high-performance computing cluster. LION-XM - a high-performance computing cluster. Listserv - system for managing e-mail lists. Long distance phone service - discounts and options for personal and business calling. -M- Mailing lists - a system for group discussion and notification provided through LISTSERV. Media & Technology Support Services (MTSS) - provides instructional support through a film and video collection, classroom support services, and equipment repair service. Mentoring Students Online - on-line mentoring techniques to guide, support and enhance the student learning process. Microsoft Departmental Agreement FAQ - questions and answers about the Microsoft software licensing rules. Microsoft Office, questions and answers - frequently asked of the Help Desk. Microsoft Office, where to obtain - available at an educational discount. Mobile ports - Ethernet jacks on campus where you can plug in a personal laptop or other computer and get a high-speed connection. Multicast Routing Service - attempts to deliver a stream of information to multiple, potentially geographically diverse users while minimizing the bandwidth used. Multicultural Enhanced Learning for Diversity (MELD) - provides a rich mix of cultural, international, gender, and lifestyle perspectives for integration into courses. Music download service - Penn State's online music service with Napster. -N- Napster - Penn State's online music service. National LambdaRail (NLR) - a higher education research network offering robust bandwidth and resources for unprecedented access to networking and research technologies. Netiquette for students - tips on effective electronic communication with others. Netnews - a worldwide electronic conferencing system consisting of a collection of online bulletin boards. Net-Pass - a multi-session manager which allows users to have multiple applications active at the same time, for AIS system users. Network of People - a group of University employees who support information technology services at Penn State's colleges, departments, and campuses. Network problem reporting - information on requesting help or reporting network problems. Network services - links to backbone, Internet, LAN, laptop ports, and other network services. Network Time Service - a clock service synchronized to The National Institute of Standards clock. News - ITS news sources -O- Online phone directory - information about the Penn State's online phone directories, including how to update personal information or request confidentiality. Open Source software - shared source code -- see Open Source Initiative for background. Operating system guides - self-help guides to help you reformat your hard drive and reinstall your operating system. Organization chart - pictorial representation of ITS organization. -P- P640 Cluster - provides a large amount of memory and disk I/O capacity to solve large applications. PAC-ITS - the PAC-ITS CD is no longer available; see downloads.its.psu.edu to download software. Paging Service - used for University Park employee communication. PASS - Penn State Access Account Storage Space. PASS Explorer - tool for the Penn State Portal for transferring files between your PASS and a local directory/folder. PASS Gateway - instructions for mounting, allows you to access your PASS. Penn State Learning Design Community Hub - a place where Penn State staff and instructors working with instructional technology can communicate and collaborate Penn State Portal - your personalized view of University and Internet resources. Penn State Travel Calling Card - for employee domestic, departmental and data calls while away from the office. Phishing - how to recognize fraudulent e-mail requests for personal information. Phone services - links to phone and paging information and services. PHP support - dymanic Web content service for using PHP Hypertext Preprocessor technology. Plagiarism, Detection and Prevention Pleiades Cluster - computational cluster dedicated to the analysis of data from LIGO. Podcasts at Penn State - A pilot podcasting service for Penn State Point-to-Point Circuit - establish point-to-point 2-wire and 4-wire circuit on University Park and non-University Park campuses Policies - University and ITS policies related to information technology. Popsickle - (login required) troubleshooting utility that allows you to view the contents of your mailbox on the server. Port blocking - restricted access to certain ports connecting Penn State to the Internet. Printing from administrative systems FAQ - questions and answers about printing from AIS systems. Printing in student computing labs - information about printing in ITS Windows and Macintosh labs. Privacy - policies and information pertaining to privacy issues at Penn State. Proxy server - caches large Web files locally, decreasing Internet traffic and increasing page download speeds. PSUthesi - a Penn State package for MS Word. Publications and Media - publications and videos offered at ITS events and seminars. Publishing support - support for the publication of books, theses, dissertations, and web sites. -Q- -R- Radio Paging - for employee communication. Rates - list of costs for ITS fee-based services. Redundant IB connection - a backup connection for data communications between a LAN and the University's core network. Reports - annual reports, strategic plans, and related information. ResConnect - a registration system for residence hall students to access residence hall networks (a service of Housing and Food Services). Research support - the GEaRS group, a division of ITS, strives to meet the computing technology needs of scholars in their education and research endeavors. Residence hall technical support - technical support for residential computing. RS6k Lab - utilizes IBM POWER3 RISC technology to help power heavy-duty scientific and engineering applications. Ruckus - music download service -S- Safe computing - tips on how to stay safe while using computers and the Internet. SAS tutorials - Overview and tutorials on SAS. Satellite Downlink Design - design, installation, and maintenance of satellite downlink systems. Satellite Uplink Service - transmission of analog video and audio using satellite transponders. Scanning resources - Text and graphics scanners available at University Park. SCOLA - Television from around the World community - programming from around the world in a variety of languages for use by instructors, including streamed videos and Insta-Class materials Script test server - a server provided by ITS for testing and debugging of cgi scripts. SCROUNGE - recycles used computer equipment for non-profit purposes Search engine - offers keyword searching of Penn State Web sites. Secure passwords - how to manage passwords for optimum security. Secure Shell Protocol (SSH) - information about SSH, software that enables secure remote access of another computer. SecureNet - information on using, creating, or enhancing wireless service at Penn State. SecurID Tokens - part of a two-level authentication process to access centralized administrative systems. Security Operations and Services (SOS) - a unit of Information Technology Services (ITS) Security problem reporting - guidelines on reporting computer security incidents. Security updates - how to keep your computer operating system up to date for optimum security. Signature Stations - systems where you can activate your Access Account using your Penn State photo ID. Site Index Generator - tool for producing a site index through a simple Web interface (this one was produced using it). SMTP, Authenticated - requires users to enter their password before being allowed to send messages to improve security. Social Networking - how to stay safe when using online social networks. Software installation requests - instructors may request that Classroom and Lab Computing install software on lab and technology classroom machines. Software sources - get software at no cost or low educational prices. Spam - unsolicited commercial e-mail (UCE), a.k.a. unsolicited bulk e-mail (UBE). Generally, they are e-mails advertising a product for sale or a paid service. Spam, creating client-side filters - how to set your e-mail software to handle spam flagged by the ITS spam filter. Spam, ITS filtering - an effort to reduce the amount of spam (unsolicited e-mail) at Penn State. Spam, WebMail filtering - filters unsolicited e-mail for WebMail users. Spyware protection - recommendations for protecting against spyware, a type of software that secretly transmits information about your online activities and the data stored on your computer. SSL Certificates - secure Thawte server certificates for secure Internet transactions are available for colleges and departments at a low group rate. Staff services - administrative and other services useful to Penn State staff. Status, computer labs - current lab use, showing number of machines available. Status, servers - status of e-mail and Internet servers. Status, services - advisories on viruses, ITS service maintenance, changes, upgrades, and outages. Storage space - options for storing private files and files to be shared with others. Strategic Plan 2005-2008 - report detailing strategies and budget request (585 K PDF requires free Acrobat reader). Streaming services - enabling the process of transferring audio and visual information from a server to a Web browser in a steady and continuous stream. Student On-Line Account (SODA) - faculty can request additional personal Web space for students to complete course assignments. Student Organizations Server Student orientation - a video that introduces students to the ITS services they need. Student services Surveys, information technology - results of surveys on information technology use at Penn State. Syllabus, Tips for an Effective - suggestions and Penn State policy information about constructing and using a course syllabus Symposium for Teaching and Learning with Technology - Information and blog for the Penn State Symposium for Teaching and Learning with Technology. -T- Take Control - offers tips on how to protect your digital identity and your computer. TEACH Act - revised and expanded parts of the U.S. Copyright Law governing faculty use of copyrighted materials Teaching and Learning research - quick reference for faculty and instructional designers on current research and experience. Teaching and Learning with Technology - a unit of Information Technology Services (ITS). Teaching sites, arts & humanities - collection of Web sites that present content from the arts and humanities in unique ways. Teaching support units - Penn State teaching support units that can offer help to faculty, instructors, and teaching assistants with the integration of technology into the classroom. Teaching tools - intended to help you use computing technologies to enhance your courses without having technical expertise. Teaching with databases - tips on incorporating database concepts into the classroom Teaching with Technology Certificate - program for graduate teaching assistants to showcase their use of technology in teaching TechNews - a summary of news about information technology at Penn State. Technology Classrooms - offer podium workstations, student workstations, videoconferencing, or portable technology. Technology Learning Assistants (TLAs) - TLAs help Penn State faculty members use technology in their classes. Technology, integrating - suggestions on how faculty can integrate technology into the learning process. TechStop - a branch of the Computer Store offering smaller items, located in the IST Building. Telecommunication service request forms - use these forms to request new Telecommunications Services Telecommunications Access Fee - supports the University's core network, connectivity and infrastructure services. Telecommunications and Networking Services (TNS) - a unit of Information Technology Services (ITS) Templates, Thesis/Dissertation - Microsoft Word thesis package. Templates, Web - for personal home pages. Thesis resources - links to support services for dissertation and thesis preparation. Thesis template - helps with production of a dissertation that conforms to University standards in Microsoft Word. Time synchronization service - a clock service synchronized to The National Institute of Standards clock. Tips for Developing Non-English Web Sites - help with putting non-English content on the Web. Toll Free Support - IT Support: 1-888-778-4010 within PA Tools for integrating technology - intended to help instructors use the web and other computing technologies to enhance courses without requiring technical expertise. Training Services - a division of ITS that provides IT learning opportunities. Travel calling card - for employee domestic, department and data calls while away from the office. Trusted Network Specifications - security measures for administrative data. Turnitin - Web-based plagiarism detection and prevention system. -U- UHF Radio Repeater - used by departments at University Park to extend the range of mobile radio units. UNIX Systems and Technical Solutions Group UNIX Cluster - UNIX workstations are available for faculty and student use. UNIX, course-related services - faculty can request UNIX services for each student in a course. UNIX, research and instructional services - provides instructors and researchers with UNIX services. Use Technology Wisely - tips on how to stay safe while using computers and the Internet. User ID - the "public" part of your Penn State Access Account. User Services Conference - intended for University employees who provide IT support at Penn State. Using Cases in Teaching - for instructors interested in incorporating case studies into curricula. -V- Videoconferencing - Videoconferencing resources provided by ITS. Virtual Electronic Library (VEL) - mega-library consisting of the online catalogs and databases of the CIC institutions. Virtual Private Network (VPN) - a secure encrypted network connection. Virtual Reality (VR) resources - facilities and support for VR systems, software and techniques. Virus Protection - questions and answers about computer viruses. Vista - information about Vista, Microsoft Windows desktop operating system, intended to replace Windows XP. Visual Image User Study (VIUS) - plan for a needs assessment and prototype development for digital image delivery. Visualization Group - a division of ITS that provides facilities and consulting expertise in the areas of scientific and artistic visualization, digital animation, as well as digital media and hardcopy output. Voice System Services - voice system and design services. VoIP phone service - a set of technologies that enables telephone communications to be carried over any network that uses Internet Protocol. VoIP User Options Web Interface - utility for controlling settings and features on a VoIP phone. -W- Web conference - annual conference for Penn State Web professionals. Web design services - offering creation or revision services. Web Developers Luncheon - monthly topics over lunch, announced on the WEBTALK discussion list. Web services - a variety of services and resources offered at Penn State. WebAccess - Single sign-on solution for Web-based services that require authentication. WebMail - anytime, anywhere access to your Penn State e-mail through a Web browser. Wireless for Teaching - advantages and pitfalls of using laptops in a wireless classroom Wireless LAN Service - how to use, create, or enhance wireless services. Wireless networking - wireless services at Penn State. Wiring/cable services - provision of wires/cables that carry voice, video, and data transmissions. World Wide Web - general information about the web at Penn State. -X- -Y- Your Guide to Information Technology @ Penn State - introduction to ITS resources and services. -Z- Z39.50 Server Description - information necessary to configure a Z39.50 client for accessing the University's online catalog. -#-