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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z #

-A- Go to top of page
About ITS - information about ITS and its units.
Access Account - your digital identity at Penn State, provides access to many IT services.
Access Account Password Management - guidance on managing your Access Account password for better security.
Access Grid - a suite of tools that facilitates collaborative group experiences over the Internet.
Access Security Representatives (ASR) - liaisons between University units and the AIS Security Office.
Accessible Web Site Design - considerations, guidelines and resources for accessible web design.
Account Information Management System (AIMS) - allows faculty to access financial status of their sponsored project accounts.
Accounts Services - information about Penn State Access Accounts and other accounts needed to access University services.
Administrative Information Services (AIS) - a unit of Information Technology Services.
Adobe Connect Community - Support and forum for users of Adobe Connect, a collaboration tool that includes videoconferencing, application sharing, live polling, chat, whiteboards, and presentations
Alerts - advisories on viruses, ITS service maintenance, changes, upgrades, and outages.
Alumni related services - services related to alumni information such as memberships, pledge data, and stewardship.
ANGEL course management system - an application enabling instructors to manage course materials, communication, quizzing, and grading from one online location
Antivirus software - how to protect yourself from computer viruses.
AskPSU - e-mail redirection tool for web site management.
Assistive technology - resources for individuals with disabilities.
Audio Conferencing - a service that provides a permanent toll-free 800 conferencing number for on-demand audio conference calls.
Automatic e-mail reply message utility - tool for creating an auto-reply that will respond to e-mail received while you're away or unavailable.

-B- Go to top of page
Backup service - Tivoli Storage Manager (TSM) file backup and archive service for departments, faculty and staff.
Blogs at Penn State - Providing a publishing platform to the Penn State Community
Building Blocks for Teams - shows how to effectively incorporate teamwork into courses.
Business Continuity - ability to maintain citical University services and functions during or after an event which may cause an outage or disruption.
Business Intelligence (BI) - an effort to improve delivery of administrative information.

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Cable TV - installation and maintenance of TV cable service in the departments and colleges at University Park.
Cabling and Wiring - provision of wires/cables that carry voice, video, and data transmissions.
Calendar service - Oracle Collaboration Suite Calendar, available to University employees and departments.
Call Center Services - Penn State's directory assistance and answering services for departments.
Central ID Repository (CIDR) - contains biographical information used by various University systems.
Classroom and Lab Computing - Linux, Macintosh, and Windows labs on campus.
Computer labs, current use - allows you to see how busy any lab on campus is.
Computer repair - contact information for vendors offering computer repair.
Computer resources - a variety of services and tools for teaching, learning, research, and administrative tasks.
Computer Store - equipment and software at low academic prices.
Consulting and Support Services (CSS) - a unit of Information Technology Services (ITS) that provides Help Desks and other support services to faculty, students, and staff.
Copyright resources - policies and laws pertaining to copyright.
Course On-Line Account (COLA) - provides faculty with web space for course development and presentation.
Course On-Line Account (COLA), how to restrict access to - how to restrict a course directory so that only the class members can view the contents.
Crafting Questions for Online Discussions - advantages, strategies, and examples pertaining to online discussions.
Cyberplagiarism Resources - helping students to avoid plagiarism.

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Data Warehouse - provides access to institutional data.
Database service for courses - allows instructors to request database space for each student in a course.
Database service for research and instruction - provides University employees, instructors, and researchers with access to database space.
Desktop Videoconferencing - computer-based technology combining both voice and video into an interactive format.
Dial-up modem access - a service that enables computer users to connect to network and Internet services using a modem and phone line.
Digital Library Technologies (DLT) - a unit of ITS that supports the online University library systems.
Document Imaging - digital storage of documents for more efficient retrieval, sharing, and storage.
Domain Name Service (DNS) - resolves network names into Internet Protocol (IP) addresses.
Downloads - central repository for software commonly used at Penn State.
Dynamic Host Configuration Protocol Service (DHCP) - a method for devices to dynamically set network configuration parameters.

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E-mail - information and instructions for using e-mail at Penn State.
E-mail forwarding - forward your e-mail to another address
E-mail lifetime address for alumni - a free, lifetime digital identity called Friends of Penn State (FPS).
E-Mail tips and strategies for faculty - methods to facilitate communication and help manage e-mail from and to students and others.
E-mail with a Plus - allows you to create an almost limitless number of e-mail addresses--all of which get delivered to you.
e-Portfolio - use personal Web space to publish a portfolio online.
EASY Re-engineering - initiative to replace the current EASY forms with Web-based forms, workflow, and streamlined role management.
eCommerce Services - online payment processing technology for University departments.
Education Technology Services (ETS) - A blog of news and project information from ETS, part of ITS, with comments welcome
Educational Gaming Commons - community that supports gaming within the teaching, learning, and research environment.
Electronic Document Distribution System (eDDS) - a tool that enables the user to access and view reports on the Web.
Electronic Integrated Student Information System (eISIS) - provides University employees with a Web interface to student data.
Electronic Theses and Dissertations (eTD) - allows theses and dissertations to be submitted and archived electronically.
eLion - provides access to academic records, grades, class schedules, transcripts, financial aid, advising services, and more.
Emergency Contact Information System (ECIS) - provides emergency contact information collected from students and employees.
Emerging Technologies - a division of ITS that investigates new information technologies in support of Penn State's mission.
Enabling Technologies Group - responsible for core systems and applications serving the University.
Enterprise Information System (EIS) - tool for answering questions about enrollments, admissions and other related University information.
Entrepreneurial Services - cost-recovery technology products and services in response to the needs of the Penn State community.
Ethical and Legal Use of Digital Media - a guide to using digital media ethically and legally.
External resources - a list of IT resources provided by organizations other than ITS.

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Faculty services - information technology resources helpful to faculty.
File transfer options - secure options for file transfer.
Financial Information Tool (FIT) - client/server tool for performing management functions using IBIS Financial Data.
Financial Services - a division of ITS that provides internal financial support services.
Firewall configuration instructions - (University employee login required) servers/IP listing for firewall configuration to permit access to University services.
Firewalls - recommendations on how to use firewalls for computer security.
Friends of Penn State (FPS) Account - provides a digital identity for people outside of Penn State to access the University's Web-based applications.

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Generalized Interface - facilitates the exchange of information between differing computer systems through the use of the XML.
Grade management with Excel - tips and techniques for using Excel to manage grades.

-H- Go to top of page
Help Desk - walk-in, phone, and electronic consulting services for the University community.
High Performance Computing Group - a division of ITS that works to empower scholars in their ability to compute and manage data.

-I- Go to top of page
IMAP Service - allows configuration of IMAP email clients to use SSL for secure connections.
Immersive Environments Lab (IEL) - facilitates the effective use of VR techniques in the design arts and other disciplines.
Information Privacy and Security (IPAS) - a University-wide mission to enhance the data security practices at Penn State.
Information Systems Directory - Content from this directory has been moved into PAWS.
Inside ITS - ITS employee Web site (login required).
Integrated Backbone - a method for connecting Enterprise-wide and Internet services to the Border Router.
Integrated Business Information Systems (IBIS) - business applications and systems to provide financial and human resource information.
Integrated Student Information System (ISIS) - a database containing student information.
Internet access - how to access Internet services such as the web, e-mail, and networks at Penn State.
Internet Security Scanner (ISS) - a software tool used to identify systems that are susceptible to certain vulnerabilities.
iStudy for Success! - student study skills modules that can be incorporated into an ANGEL course or group.
IT Fee - academic services funded by the Information Technology Fee.
ITS Consultants - assist Penn State's colleges, departments and campuses in reviewing their use of ITS services.

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Jobs in ITS - information about part-time and full-time employment.

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Knowledge Base - search for answers to technology questions

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LAN Design, Installation, Modification, and Maintenance Services - LAN design, installation, modification, and maintenance.
Language Interpretation Services - provides access to an interpreter for phone communications.
Legal use of software - guide on legal use of software.
Libraries - access to Penn State's library collection and electronic resources.
Linux computer labs - lab information, locations, equipment and hours.
Lion Surplus - Penn State goods for less, including computers and office supplies.
Listserv - system for managing e-mail lists for group discussion or announcements.

-M- Go to top of page
Media & Technology Support Services (MTSS) - provides instructional support through a film and video collection, classroom support services, and equipment repair service.
Media Commons - supports the integration of digital media to enhance teaching and learning.
Mentoring Students Online - on-line mentoring techniques to guide, support and enhance the student learning process.
Microsoft Departmental Agreement FAQ - questions and answers about the Microsoft software licensing rules.
Microsoft Key Management Server (KMS) - a part of the Microsoft Volume Activation 2.0 solution and is used to activate volume licensed Microsoft products like Windows Vista and Windows Server 2008.
Mobile ports - Ethernet jacks on campus where you can plug in a personal laptop or other computer and get a high-speed connection.
Multicultural Enhanced Learning for Diversity (MELD) - provides a rich mix of cultural, international, gender, and lifestyle perspectives for integration into courses.

-N- Go to top of page
National LambdaRail (NLR) - a higher education research network offering robust bandwidth and resources for unprecedented access to networking and research technologies.
Net-Pass - a multi-session manager which allows users to have multiple applications active at the same time, for AIS system users.
Network of People - a group of University employees who support information technology services at Penn State's colleges, departments, and campuses.
Network problem reporting - information on requesting help or reporting network problems.
Network services - links to backbone, Internet, LAN, laptop ports, and other network services.
News - ITS news sources

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Online phone directories - student, faculty, staff, and department directories.
Organization chart - pictorial representation of ITS organization.

-P- Go to top of page
PASS - Penn State Access Account Storage Space.
Penn State Administrative Web Suite (PAWS) - single launch point for administrative functions and applications.
Penn State Learning Design Community Hub - a place where Penn State staff and instructors working with instructional technology can communicate and collaborate
Penn State Portal - your personalized view of University and Internet resources.
Penn State Stewardship Program (eSteward) - provides data needed for management and stewardship of donor gifts with the scholarship and program endowments/accounts.
Penn State Thesis Template - a software package that helps writers format their thesis to meet the requirements of the Graduate School.
Phishing - how to recognize fraudulent e-mail requests for personal information.
Phone directory overview - information about the Penn State's online phone directories, including how to update personal information or request confidentiality.
Phone services - links to phone information and services.
PHP support - dymanic Web content service for using PHP Hypertext Preprocessor technology.
Podcasts at Penn State - A pilot podcasting service for Penn State
Policies - University and ITS policies related to information technology.
Popsickle - (login required) troubleshooting utility that allows you to view the contents of your mailbox on the server.
Port blocking - restricted access to certain ports connecting Penn State to the Internet.
Printing from administrative systems - questions and answers about printing from AIS systems.
Printing in student computing labs - information about printing in ITS Windows and Macintosh labs.
Privacy - policies and information pertaining to privacy issues at Penn State.
Proxy server - caches large Web files locally, decreasing Internet traffic and increasing page download speeds.
Publishing support - support for the publication of books, theses, dissertations, and web sites.

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Reports - annual reports, strategic plans, and related information.
Research support - the GEaRS group, a division of ITS, strives to meet the computing technology needs of scholars in their education and research endeavors.
Residence hall technical support - technical support for residential computing.

-S- Go to top of page
Safe computing - tips on how to stay safe while using computers and the Internet.
SAS tutorials - Overview and tutorials on SAS.
Satellite Service - design, installation, and maintenance of satellite downlink systems.
Scanning resources - Text and graphics scanners available at University Park.
SCOLA - Television from around the World community - programming from around the world in a variety of languages for use by instructors, including streamed videos and Insta-Class materials
Script test server - a server provided by ITS for testing and debugging of cgi scripts.
Secure passwords - how to manage passwords for optimum security.
Secure Shell Protocol (SSH) - information about SSH, software that enables secure remote access of another computer.
SecurID Tokens - part of a two-level authentication process to access centralized administrative systems.
Security problem reporting - guidelines on reporting computer security incidents.
Security updates - how to keep your computer operating system up to date for optimum security.
Signature Stations - systems where you can activate your Access Account using your Penn State photo ID.
Site Index Generator - tool for producing a site index through a simple Web interface (this one was produced using it).
SMTP, Authenticated - requires users to enter their password before being allowed to send messages to improve security.
Social Networking - how to stay safe when using online social networks.
Software installation requests - instructors may request that Classroom and Lab Computing install software on lab and technology classroom machines.
Software sources - get software at no cost or low educational prices.
Spam - unsolicited commercial e-mail (UCE), a.k.a. unsolicited bulk e-mail (UBE). Generally, they are e-mails advertising a product for sale or a paid service.
Spyware protection - recommendations for protecting against spyware, a type of software that secretly transmits information about your online activities and the data stored on your computer.
SSL Certificates - secure Thawte server certificates for secure Internet transactions are available for colleges and departments at a low group rate.
Staff services - administrative and other services useful to Penn State staff.
Storage space - options for storing private files and files to be shared with others.
Strategic Plan, ITS - plan to address the needs of Penn State students, faculty, and staff.
Streaming services - enabling the process of transferring audio and visual information from a server to a Web browser in a steady and continuous stream.
Student Jump Start Guide - a guide to information technology for new students.
Student learning resources - resources to enhance student learning.
Student organizations - index of student clubs at Penn State.
Student services - this page features popular IT services for students.
Support units - Penn State teaching support units that can offer help to faculty, instructors, and teaching assistants with the integration of technology into the classroom.
Surveys, information technology - results of surveys on information technology use at Penn State.
Syllabus, Tips for an Effective - suggestions and Penn State policy information about constructing and using a course syllabus
Symposium for Teaching and Learning with Technology - Annual event and year-round online discussion of ways that faculty are using technology to enhance teaching, learning, and research.

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Take Control - offers tips on how to protect your digital identity and your computer.
TEACH Act - revised and expanded parts of the U.S. Copyright Law governing faculty use of copyrighted materials
Teaching and Learning with Technology - supports and promotes creative and innovative uses of technology in courses to enrich the educational experience
Teaching sites, arts & humanities - collection of Web sites that present content from the arts and humanities in unique ways.
Teaching with databases - tips on incorporating database concepts into the classroom
Teaching with Technology Certificate - program for graduate teaching assistants to showcase their use of technology in teaching
TechNews - a summary of news about information technology at Penn State.
Technology Classrooms - offer podium workstations, student workstations, videoconferencing, or portable technology.
Technology Jump Start Guide - Getting started with IT services at Penn State.
Technology Learning Assistants (TLAs) - TLAs help Penn State faculty members use technology in their classes.
Telecommunications Access Fee - supports the University's core network, connectivity and infrastructure services.
Telecommunications and Networking Services (TNS) - a unit of Information Technology Services (ITS)
Templates, Web - for personal home pages.
Tips for Developing Non-English Web Sites - help with putting non-English content on the Web.
Training Services - a division of ITS that provides IT learning opportunities.
Trusted Network Specifications - security measures for administrative data.
Turnitin - Web-based plagiarism detection and prevention system.

-U- Go to top of page
UNIX Cluster - UNIX workstations are available for faculty and student use.
UNIX, course-related services - faculty can request UNIX services for each student in a course.
UNIX, research and instructional services - provides instructors and researchers with UNIX services.
Use Technology Wisely - tips on how to stay safe while using computers and the Internet.
User Services Conference - intended for University employees who provide IT support at Penn State.
Using Cases in Teaching - for instructors interested in incorporating case studies into curricula.

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Videoconferencing - Videoconferencing resources provided by ITS.
Virtual Machine Hosting - virtual servers and Web hosting services.
Virtual Private Network (VPN) - a secure encrypted network connection.
Virtual Reality (VR) resources - facilities and support for VR systems, software and techniques.
Virus Protection - how to protect your files and computer from viruses and other threats.
Visualization Group - a division of ITS that provides facilities and consulting expertise in the areas of scientific and artistic visualization, digital animation, as well as digital media and hardcopy output.
Voice System Services - voice system and design services.

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Web conference - annual conference for Penn State Web professionals.
Web hosting - server space, Web site design, Web applications, and content management solutions.
Web services - a variety of services and resources offered at Penn State.
WebAccess - Single sign-on solution for Web-based services that require authentication.
WebLion - a Plone content management system customized for Penn State use.
WebMail - anytime, anywhere access to your Penn State e-mail through a Web browser.
Wireless LAN Service for colleges and departments - how to use, create, or enhance wireless services.
Wireless networking services - wireless services at Penn State.
Workflow - Web-based hosting system for University academic, administrative, and financial management processes, especially those involving review approval needs.

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Z39.50 Server Description - information necessary to configure a Z39.50 client for accessing the University's online catalog.

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